Course Code:

Credit Hours:
24 clock hours

Effective beginning:

001, 002


Course Description:
This course is a component of the Florida Law Enforcement Academy. It is designed to enhance student awareness and understanding of communication and to teach students to effectively interact with people of diverse backgrounds. This course includes classroom instruction and scenario-based training exercises.


Course Details


This course is open only to students admitted to the Florida Law Enforcement Academy.





Required textbooks/ course materials:

No textbook or course materials are required to purchase for this course.

Florida Law Enforcement Academy Volume 1 © 2021 by the Florida Department of Law Enforcement (FDLE). All rights reserved. ISBN 13: ISBN 10: Published by XanEdu Publishing, Inc.  (Provided)



Assignment/course outline:

See first-day handout.


Discipline-level learning outcomes:

Communication is an approved course by Florida Department of Law Enforcement for the purpose of Law Enforcement Certification. See chart below.


Course-level learning outcomes:

Course-level student learning outcomesDiscipline-level learning outcomesAssessment methods

Communication Basics Lesson

Verbal and Non-Verbal Communication Lesson

Conflict Resolution and De-Escalation

Knowing Your Community and Interacting with the Public

Core Communication Competencies

Demonstrate mastery of Law Enforcement knowledge and skills.

Demonstrate safety skills appropriate for employees in a Law Enforcement work setting.

Apply critical thinking and problem-solving proficiency as appropriate for employees in a Law Enforcement work

Demonstrate team building, interpersonal, and ethical skills as appropriate for employees in a Law Enforcement work 

Demonstrate leadership, organizational, and professional skills appropriate for employees in a Law Enforcement workplace.

Demonstrate skills required for state certification and employment as a law enforcement officer.



Means of accomplishing learning outcomes:

Lecture is the primary method of instruction. Students are expected to be attentive and are encouraged to ask questions. Lectures will come primarily from the textbook in formats that may include power point presentations, white board illustrations, videos, and web-based technologies and student discussion on specific topics.


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College-wide policies and resources

For more specific information on Chipola's college-wide academic policies and resources available to students, visit the link below.

Policies & Resources