Course Code:
CTS 1110

Credit Hours:
3

Effective beginning:
2022-23

Course Description:
This course gives students a survey of operating systems for microcomputers, including basic operating system functions such as disk and file management, customizing system configuration, and optimizing system performance. This course prepares students for a CompTIA A+ Operating Systems industry certification. This course includes both lecture and structured lab experiences.

Instructors:

As assigned

Required textbooks/ course materials:

1-semester subscription, ISBN: 9780357700006 OR

1-year subscription, ISBN: 978035700013  OR

2-year subscription, ISBN: 9780357700020

Assignment/course outline:

The following topics will be covered in this course at the discretion of the instructor:

• First Look at Computer Parts and Tools
• Working Inside a Computer    
• Introducing Windows Operating Systems
• All About Motherboards
• Supporting Processors and Upgrading Memory
• Supporting Hard Drives
• Installing Windows Updates
• Supporting I/O and Storage Devices Satisfying Customer Needs     
• Maintaining Windows and Optimizing Windows
• Troubleshooting Windows and Applications
• Troubleshooting Hardware Problems
• Troubleshooting Windows Startup Problems    
• Connecting to and Setting up a Network
• Networking Types, Devices, and Cabling  
• Windows Resources on a Network
• Security Strategies, Supporting Notebooks
• Mobile Devices and Client-Side Virtualization
• Supporting Printers

See your Instructor First Day Handout for individual instructor assignment schedule

Discipline-level learning outcomes:

Associate in Science degree in Computer Information Technology Learning Outcomes:

CIT-1 Understand, install, configure, monitor, use, and troubleshoot computer hardware and software. [1.0, 2.0, 3.0, 4.0, 6.0, IT Support 12.0, 13.0]

CIT-2 Understand, install, configure, monitor, use, and troubleshoot network hardware and software. [8.0, 9.0]

CIT-3 Demonstrate general computing workplace competencies, including employability skills, interpersonal & customer service skills, and user support skills. [11.0, IT Support 12.0, 13.0, 14.0, 15.0]

CIT-4 Demonstrate project management skills. [10.0]

CIT-5 Perform database management and design tasks. [7.0]

Associate in Science degree in Network Systems Technology Learning Outcomes:

NST-1 Understand, install, configure, monitor, use, and/or troubleshoot computer hardware and software. [1.0, 3.0]

NST-2 Understand, install, configure, monitor, use, and troubleshoot network hardware and software. [2.0, 4.0]

NST-3 Demonstrate general computing workplace competencies, including employability skills, interpersonal & customer service skills, and user support skills. [5.0, Server Admin 18.0]

NST-4 Demonstrate project management skills. [6.0]

NST-5 Depends on Specialization:

• Server Administration (Program Code 2181): Demonstrate advanced understanding of networked environments and perform network administration activities. [Server Admin Specialization 0-8.0]
• Network/Cybersecurity (Program Code 2182): Demonstrate proficiency in securing networks and data, including performing penetration testing and responding to cybersecurity incidents. [Network/Cybersecurity Specialization 09.0]
• Digital Forensics (Program Code 2183): Demonstrate understanding of forensic casework procedures and perform computer and mobile device forensic investigations. [Digital Forensics Specialization 0-14.0]

Course-level learning outcomes:

Means of accomplishing learning outcomes:

1. Attend and participate in class regularly.
2. Read all assigned material before class.
3. Study in-class notes and online (Canvas) materials.
4. Complete assigned projects in a timely manner to enable reflections and revisions on the final product.
5. Participate in discussions.
6. Demonstrate your mastery of the required skills on quizzes, exams, etc.
7. Complete all assignments with promptness and accuracy.
8. All written documents as well as online assignments must be completed using correct grammar, spelling, and structure.

The grading breakdown is subject to change at the discretion of the instructor.

Please see your first day handout for individual instructor grading schemes.