Course Code: CTS 1110

Credit Hours: 3

Effective beginning: 2021-22

Course Description:
This course gives students a survey of operating systems for microcomputers, including basic operating system functions such as disk and file management, customizing system configuration, and optimizing system performance. This course prepares students for a CompTIA A+ Operating Systems industry certification. This course includes both lecture and structured lab experiences.

Prerequisites:

CTS 1131 or consent of department

Instructors:

As Assigned

Required textbooks/ course materials:

Provided by Instructor

Assignment/course outline:

The following topics will be covered in this course at the discretion of the instructor:

• First Look at Computer Parts and Tools
• Working Inside a Computer    
• Introducing Windows Operating Systems
• All About Motherboards
• Supporting Processors and Upgrading Memory
• Supporting Hard Drives
• Installing Windows Updates
• Supporting I/O and Storage Devices Satisfying Customer Needs     
• Maintaining Windows and Optimizing Windows
• Troubleshooting Windows and Applications
• Troubleshooting Hardware Problems
• Troubleshooting Windows Startup Problems    
• Connecting to and Setting up a Network
• Networking Types, Devices, and Cabling  
• Windows Resources on a Network
• Security Strategies, Supporting Notebooks
• Mobile Devices and Client-Side Virtualization
• Supporting Printers

See your Instructor First Day Handout for individual instructor assignment schedule

Discipline-level learning outcomes:

Associate in Science degree in Computer Information Technology Learning Outcomes:

CIT-1 Understand, install, configure, monitor, use, and troubleshoot computer hardware and software. [1.0, 2.0, 3.0, 4.0, 6.0, IT Support 12.0, 13.0]

CIT-2 Understand, install, configure, monitor, use, and troubleshoot network hardware and software. [8.0, 9.0]

CIT-3 Demonstrate general computing workplace competencies, including employability skills, interpersonal & customer service skills, and user support skills. [11.0, IT Support 12.0, 13.0, 14.0, 15.0]

CIT-4 Demonstrate project management skills. [10.0]

CIT-5 Perform database management and design tasks. [7.0]

Associate in Science degree in Network Systems Technology Learning Outcomes:

NST-1 Understand, install, configure, monitor, use, and/or troubleshoot computer hardware and software. [1.0, 3.0]

NST-2 Understand, install, configure, monitor, use, and troubleshoot network hardware and software. [2.0, 4.0]

NST-3 Demonstrate general computing workplace competencies, including employability skills, interpersonal & customer service skills, and user support skills. [5.0, Server Admin 18.0]

NST-4 Demonstrate project management skills. [6.0]

NST-5 Depends on Specialization:

• Server Administration (Program Code 2181): Demonstrate advanced understanding of networked environments and perform network administration activities. [Server Admin Specialization 0-8.0]
• Network/Cybersecurity (Program Code 2182): Demonstrate proficiency in securing networks and data, including performing penetration testing and responding to cybersecurity incidents. [Network/Cybersecurity Specialization 09.0]
• Digital Forensics (Program Code 2183): Demonstrate understanding of forensic casework procedures and perform computer and mobile device forensic investigations. [Digital Forensics Specialization 0-14.0]