Introduction to Supervision and Management

Course Code: MAN2345

Credit Hours: 3

Effective beginning: 2022-23


Course Description:
In this course, the supervisor’s job is studied in detail. The supervisor performs many management functions (planning, organizing, leadership, decision making and effective communication), but must do so in close contact with the people and sometimes the machinery used to produce a product or service. Students will closely examine the unique problems of managing at the supervisor level.

Course Details




Required textbooks/ course materials:

Mosley, Mosley Jr., and Pietri. Supervisory Management, 9th ed., Cengage. ISBN: 9780357693711.


Assignment/course outline:

The following topics will be covered in this course at the discretion of the instructor:

  • Supervisory Management Roles & Challenges   
  • Decision Making, Problem Solving & Ethics   
  • Communication   
  • Motivation   
  • Leadership   
  • Group Development & Team Building  
  • Meetings & Facilitation Skills   
  • Coaching for Higher Performance   
  • Managing Conflict, Stress & Time   
  • Exercising Control   
  • Controlling Productivity, Quality & Safety   
  • Selecting, Appraising & Disciplining Employees   
  • The Supervisor, Labor Relations & Legal Issues


Discipline-level learning outcomes:

Associates degree in Business Administration Learning Outcomes:  

B-1 Demonstrate knowledge of the principles, practices and supervisory responsibilities of management, and ethical and legal issues in a business environment.

B-2 Apply general business workplace competencies, including employability skills and office computer skills.

B-3 Understand business concepts, such as accounting, HR, marketing and organization.

B-4 Communicate effectively in oral and written form, exhibit college level computation and problem-solving skills, and interact appropriately with people of other cultures or backgrounds.


Course-level learning outcomes:

Course-level student learning outcomesDiscipline-level learning outcomesAssessment methods

Support supervision and describe the work of a supervisor.

Contrast the concepts of Planning, Controlling, Leading and Organizing.

Synthesize the communication process.

Support diversity within the workforce and how to motivate employees, resolve conflicts, build team work and a positive work environment.

Contrast the role the supervisor has in relationship to ethical conduct.

Evaluate the human resource process in hiring, discipline, training, and job performance of the employee.

Formulate how to produce a job description and do a performance appraisal.

Propose the importance of a safety program. 

B-3, B-4

B-3, B-4

B-3, B-4

B-3, B-4

B-3, B-4

B-3, B-4

B-3, B-4

B-3, B-4

Homework, Tests, Quizzes



Means of accomplishing learning outcomes:

  • Attend and participate in class regularly.
  • Read all assigned material before class.
  • Study in-class notes and online (Canvas) materials.
  • Complete assigned projects in a timely manner to enable reflections and revisions on the final product.
  • Participate in discussions.
  • Demonstrate your mastery of the required skills on quizzes, exams, etc.
  • Complete all assignments with promptness and accuracy.
  • All written documents as well as online assignments must be completed using correct grammar, spelling, and structure.


College-wide policies and resources

For more specific information on Chipola's college-wide academic policies and resources available to students, visit the link below.