MAN3504

Operational Decision Making

Course Code:
MAN3504

Credit Hours:
3

Effective beginning:
2022-23

Sections:
700

 

Course Description:
This course focuses on operational decision making management techniques to improve the processes and productivity in organizations. Topics of discussion will include quality and outcomes, efficiency, forecasting, work flow processes, inventory control, design of goods and services, waiting lines, and critical path. Students will manage a project from beginning to end, including how to identify needs, and define, assign, and track items.

 

Course Details

Prerequisites:

STA 2023 or STA 2122

 

Instructors:

Lisa Porter
porterl@chipola.edu

 

Required textbooks/ course materials:

OM6 w/Coursemate Printed Access Code, (6th Edition), Collier, Cengage. ISBN: 9781305664791

 

Assignment/course outline:

See first-day handout.

 

Discipline-level learning outcomes:

Bachelor of Science in Business Administration degree Learning Outcomes:  

BA-1 Exhibit knowledge of accounting, finance, management, legal, operations and marketing.   

BA-2 Identify MIS, economics, technology, statistical data and decision support tools for making effective business decisions.

BA-3 Recognize the impact of today‚Äôs global economy, diversity and cultures on businesses. 

BA-4 Comprehend how effective leadership, teamwork and ethics relate to best business practices.  

BA-5 Use effective oral and written communication skills, including effective research techniques.

 

Course-level learning outcomes:

Course-level student learning outcomesDiscipline-level learning outcomesAssessment methods

Compare how operations and supply chain strategies relate to marketing and finance. 

Contrast the differences in planning capacity between manufacturing and service firms.

Appraise the different dimensions of quality and how quality is measured. 

Evaluate how important sourcing decisions go beyond simple material purchasing decisions.

Synthesize the major issues considered when locating a plant or warehousing facility.

Formulate sales and operations planning and the coordination with manufacturing, logistics, service and marketing plans.  

BA-1, BA-2, BA-3, BA-4, BA-5

BA-1, BA-2, BA-3, BA-4, BA-5

BA-1, BA-2, BA-3, BA-4, BA-5

BA-1, BA-2, BA-3, BA-4, BA-5

BA-1, BA-2, BA-3, BA-4, BA-5

BA-1, BA-2, BA-3, BA-4, BA-5

 

Tests, Quizzes, Homework

 

Means of accomplishing learning outcomes:

In-Person

The instructor will:

  • Lecture and lead class discussions.
  • Assign readings from textbooks and/or other sources to supplement lectures.
  • Provide supplemental materials that align with the material presented in the textbook as appropriate.
  • Design assignments, quizzes, discussions, etc., to help students engage with the course material.
  • Use other teaching strategies to assist students in examining and understanding course materials as needed.
  • Provide timely feedback on assignments.
  • Hold weekly office hours to address questions and student needs outside of class time.

The students will:

  • Attend class regularly and be attentive to lectures.
  • Engage with class discussion.
  • Participate in student discussion groups.
  • Read assigned readings.
  • Complete assignments, quizzes, discussion boards, etc., as assigned by the instructor.

Online

The instructor will:

  • Lead class discussions.
  • Assign textbook and/or other readings.
  • Provide supplemental materials that align with the material presented in the textbook as appropriate.
  • Design assignments, quizzes, discussions, etc., to help students engage with the course material.
  • Use other teaching strategies to assist students in examining and understanding course materials as needed.
  • Provide timely feedback on assignments.
  • Hold weekly virtual office hours to address questions and student needs.

The students will:

  • Engage with the course regularly.
  • Engage with class discussions.
  • Participate in student discussion groups.
  • Read assigned readings.
  • Complete assignments, quizzes, discussion boards, etc. as assigned by instructor.

 

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Download Syllabus

 

College-wide policies and resources

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